Innova8r Privacy Policy

Innova8r ("Innova8r", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of students, parents or guardians, educators, mentors, institutions, and other users of our platform and services.

Last Updated: August 31, 2026

Overview

This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices available to you when you use the Innova8r website, applications, learning platform, courses, projects, assessments, community features, mentoring services, events, and related services. By using Innova8r, you acknowledge that you have read and understood this Privacy Policy.

1. About Innova8r

Legal Entity
Roboforge Labs Pvt. Ltd.
Registered Address
Innov8 Graphix 2, Sec 62, A-13, Graphix Tower 2, GF, Noida, Gautam Buddha Nagar- 201301, Uttar Pradesh
Website
https://www.innova8r.com/
Privacy Contact
info@innova8r.com

For the purposes of this Privacy Policy, "Innova8r", "we", "us", and "our" refer to the entity responsible for operating the Innova8r platform.

2. Information We Collect

Depending on how you use Innova8r, we may collect different categories of information.

2.1 Account Information

When you create an account, we may collect your name, email address, phone number, and password. Depending on the services you use, we may also collect information related to your course enrolments, learning progress, mentor bookings, and other information you voluntarily provide through your account.

2.2 Student and Learning Information

When you use our learning platform, we may collect information relating to your educational activity, such as the courses you enrol in, your course progress, assessment or quiz results, certificates earned, and assignments or other content you submit through the platform. This information may be used to provide and improve your learning experience.

2.3 Payment and Transaction Information

When you purchase a course, subscription, event, mentoring session, or other paid service, we may collect transaction related information. Payments may be processed through third-party payment providers such as Razorpay. Where payment processing is performed by a third-party provider, Innova8r may not directly receive or store complete payment card or banking credentials.

2.4 Project and User-Generated Content

Students may submit assignments and project files, project reports and documentation, code, images, videos, or other project-related materials, and questions, comments, or feedback submitted through the platform. We collect and process this information to provide educational services, evaluate submissions, provide feedback, and operate relevant platform features.

2.5 Communication Information

If you contact us, we may collect information contained in your communication, including your name and contact details, the content of your message, enquiry, or request, information or documents you voluntarily provide, and any other information you choose to share.

2.6 Mentor and Instructor Information

If you participate in mentor sessions, instructor-led programs, or similar services, we may collect information relating to your session bookings and scheduling details, your questions, requirements, or topics shared for the session, your feedback or ratings regarding the session, and information you voluntarily provide to the mentor or instructor through the platform.

2.7 Technical Information

When you access Innova8r, certain technical information may be collected automatically, including:

  • • IP address
  • • Browser type and version
  • • Device type and operating system
  • • Pages or content accessed on the platform
  • • Basic usage and activity information
  • • Cookies and similar technologies, where applicable

3. How We Use Your Information

We may use personal information for purposes including:

3.1 Providing Services

  • • Create and manage your account
  • • Provide access to courses and other educational content
  • • Track course enrolment and learning progress
  • • Provide mentor sessions and instructor-led services
  • • Provide customer and technical support
  • • Provide certificates and other services associated with your enrolment

3.2 Processing Payments

  • • Process payments for courses, subscriptions, events, mentoring sessions, and other paid services
  • • Confirm and manage transactions
  • • Maintain payment and transaction records
  • • Process refunds or cancellations where applicable

3.3 Improving the Platform

We may analyse usage information to understand how users interact with Innova8r, improve courses, features, and platform functionality, identify technical issues and improve platform performance, and develop new features and educational services. Where practical, analytics and product development may use aggregated or de-identified information.

3.4 Communication

  • • Account and service related communications
  • • Course, enrolment, and transaction related updates
  • • Mentor session and event related communications
  • • Responses to your enquiries and support requests
  • • Important notices regarding changes to our services or policies

We may also send promotional communications where permitted by applicable law and, where required, with appropriate consent. You may opt out of marketing communications using the unsubscribe mechanism provided in those communications.

3.5 Safety and Security

  • • Protect the security of your account and our platform
  • • Detect, prevent, and investigate unauthorised access, misuse, fraud, or other security issues
  • • Maintain the safety, integrity, and reliability of our services

3.6 Legal and Regulatory Requirements

  • • Comply with applicable laws and legal obligations
  • • Respond to lawful requests from government authorities or regulators
  • • Protect our legal rights, interests, and property
  • • Resolve disputes and enforce our terms and policies

4. AI-Powered Features

Innova8r may provide AI-powered learning tools, AI tutors, coding assistance, personalised recommendations, automated feedback, or similar features. If you interact with an AI feature, information you provide may be processed to generate a response or provide the requested service. We will not intentionally use sensitive personal information to train third-party AI models unless permitted by applicable law and appropriately disclosed. AI-generated responses may contain inaccuracies and should not automatically be treated as authoritative academic, technical, medical, legal, financial, or safety advice.

5. Personalised Learning

Innova8r may analyse information such as course progress, assessment results, interests, and learning activity to provide personalised course and content recommendations, suggestions based on your learning progress and interests, relevant learning resources and educational content, and a more personalised learning experience overall.

6. Children and Minors

Innova8r may provide educational services to students under the age of 18. Where required by applicable law, we will obtain appropriate consent from a parent or legal guardian before collecting or processing a child's personal information for relevant services. For certain services, we may require age verification or parent/guardian information. Parents or legal guardians may contact us regarding the personal information of a child using the contact information provided in this Privacy Policy.

7. How We Share Information

We do not sell personal information to third parties for money. We may share information with selected third parties where necessary to operate Innova8r, including payment service providers for processing transactions, mentors or instructors where necessary to provide their services, and government authorities, regulators, or other parties where required by law.

7.1 Service Providers

We may use third-party service providers where necessary to support the operation and delivery of Innova8r services, including payment processing, technical services, and other essential platform functions. These providers may process information on our behalf and subject to appropriate contractual or legal safeguards.

7.2 Educational Institutions

Where Innova8r services are provided through a school, college, organisation, or institutional partner, certain student information may be shared with the relevant institution as necessary to provide the service. This may include enrolment details, course progress, assessment results, attendance, and certificates, where applicable.

7.3 Mentors and Instructors

Where necessary to provide an educational or mentoring service, relevant information may be shared with the assigned instructor or mentor. Only information reasonably necessary for providing the service should be shared.

7.4 Legal Requirements

We may disclose information where required or permitted by applicable law, legal process, court order, or lawful governmental request.

7.5 Business Transactions

If Innova8r is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

8. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, loss, misuse, or destruction. However, no internet-based system can be guaranteed to be completely secure. Users should maintain strong passwords and avoid sharing account credentials.

  • • Access controls and authentication measures
  • • Secure storage and handling of personal information
  • • Measures to protect data during transmission
  • • Regular monitoring and maintenance of our systems
  • • Limiting access to personal information to authorised persons where necessary

9. Data Retention

We retain your personal information for as long as your account remains active to provide our educational services.

Account Deletion Requests

You may request the deletion of your Innova8r account at any time by contacting us at info@innova8r.com.

Processing Timeline

Upon receiving a valid request, we will delete your personal information within 15 days.

Statutory & Legal Exceptions

Certain information may be retained beyond this period where required or permitted by applicable law, regulatory compliance, fraud prevention, resolving disputes, enforcing terms, or maintaining financial and transaction records. Where applicable, data may be permanently anonymised rather than deleted if it can no longer reasonably identify you.

Consequences of Deletion

Account deletion is permanent and cannot be restored. Deleting your account will result in the immediate and irreversible loss of access to purchased or enrolled courses and course progress, certificates, achievements, rankings, and learning records, active mentor sessions, events, or associated services, and submitted projects, code, assignments, or platform materials. Note: Account deletion does not automatically cancel outstanding financial obligations or trigger a right to a refund. Refunds are governed separately under Innova8r's Cancellation & Refund Policy.

10. Your Rights and Choices

Subject to applicable law, users may have rights relating to their personal information, including the right to:

  • • Access information relating to their personal information
  • • Request correction of inaccurate or incomplete personal information
  • • Request deletion of their personal information, where applicable
  • • Withdraw consent where processing is based on consent
  • • Raise concerns or complaints regarding the processing of their personal information

11. Marketing Communications

Where permitted by applicable law, Innova8r may send information about new courses and educational programs, course updates and learning opportunities, mentoring sessions, events, workshops, and hackathons, and offers, promotions, and other services provided by Innova8r. Users may unsubscribe from promotional communications at any time using the unsubscribe mechanism included in the communication or by contacting us. Service-related communications may still be sent where necessary to operate the user's account or provide purchased services.

12. Third-Party Websites

The Innova8r platform may contain links to third-party websites, applications, software, or services. This Privacy Policy does not apply to third-party websites. Users should review the privacy policies of third-party services before providing personal information.

15. Student Projects and Public Showcases

Innova8r may provide features that allow students to showcase or display their projects, achievements, certificates, portfolios, or rankings on the platform. Certain features, such as leaderboards, may display a student's name, profile image, score, rank, or other relevant achievement information to other users or publicly, depending on the applicable platform feature and settings. Where required, Innova8r will obtain appropriate consent before publicly displaying identifiable student information.

16. Testimonials and Marketing Content

If a student voluntarily provides a testimonial, review, photograph, project showcase, or similar content for promotional purposes, Innova8r may use it in accordance with the permission provided. Where appropriate, students may be asked separately for permission to use their name, photograph, institution, project, testimonial, or other submitted content in marketing materials. Students may choose whether to provide such permission, and promotional use will be limited to the purpose for which permission was provided.

19. Cookies and Analytics

Innova8r may use cookies and similar technologies that are necessary to operate the platform, maintain user sessions, remember user preferences, and provide a secure and functional experience. You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of the platform.

20. Data of Educational Institutions

If a school, college, or other organisation provides Innova8r services to its students, the institution may provide relevant student information to Innova8r as necessary to provide the agreed educational services. The institution will be responsible for obtaining any permissions or consents required under applicable law before providing student information to Innova8r, where applicable. Innova8r will process such information only for the purposes of providing and managing the educational services agreed with the institution and in accordance with this Privacy Policy and applicable law.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, features, or platform, changes in how we collect, use, or process personal information, changes in applicable laws or regulatory requirements, and updates to our privacy practices. When we make material changes, we may provide notice through the platform, email, or other appropriate means where required. The updated Privacy Policy will be published with a revised "Last Updated" date.

22. Grievance Redressal

If you have a question, complaint, or concern regarding the processing of your personal information, you may contact us using the contact details provided below.Email: info@innova8r.comAddress: Innov8 Graphix 2, Sec 62, A-13, Graphix Tower 2, GF, Noida, Gautam Buddha Nagar- 201301, Uttar Pradesh We will review and respond to privacy related complaints in accordance with applicable law. Where required by applicable law, Innova8r may designate a Grievance Officer or other responsible person to handle privacy related complaints.

23. Contact Us

For privacy related questions, requests, or concerns, contact us at info@innova8r.com or visit our contact page.

Innova8rRoboforge Labs Pvt. Ltd.
Innov8 Graphix 2, Sec 62, A-13, Graphix Tower 2, GF, Noida, Gautam Buddha Nagar- 201301, Uttar Pradesh
Website: https://innova8r.com

Your Privacy Rights: You can request access to your data, ask for corrections, request deletion, withdraw consent, or raise concerns about how your data is processed at any time by writing to info@innova8r.com.